The 26 Degrees Global Markets Rebrand
Can you describe the steps you have taken for the rebranding? How long did the entire process take?
Leading our company rebrand from Invast Global to 26 Degrees Global Markets must be done in a strategic way. You need to assess the brand critically. Does the brand stand out? What does it stand for? What feeling do I get when I look at the brand? Is it trust and prestige or is it functional and economical? Do I want a partner, or do I want a service? Marketing communicates so many things quickly to the viewer and as we know, first impressions count. So, you start from the basics’ given branding is a huge part of Marketing.
Our reason for being, our purpose and our story was therefore something we spent a lot of time finessing so the market was clear as to why the rebrand occurred.
The process really started two and a half years ago when we saw the way the industry was heading, particularly in regard to the contraction experienced in the prime brokerage market. We knew that trend was going to present a huge opportunity for us. I had the full support of the executive team as we are growing and needed a bigger brand envelope to build out and into.
We wanted a brand that recognised that we have come of age as an Australian headquartered company and that reflected our brand values of being a friendly, transparent business partner. A brand that leveraged all of our strengths. I did a lot of work around our Customer Value Proposition and what we offered that was unique that we could leverage. We drilled down onto what our strengths were as a company after we undertook a SWOT analysis and did some deep dive interviews with key stakeholders. We also listened to what our clients were telling us, what the industry as a whole looked like then looked for the white space in the market where we knew we could expand.
What are the key challenges you faced with the rebranding?
Brand recognition, brand loyalty and brand trust are crucial. In a saturated market it is critical you stand out in a good way. Rebranding is an interesting thing in our particular industry. We have seen quite often in the past that brands have rebranded out of necessity or internal struggles and difficulties. It was critically important that none of the brand loyalty and trust we had built with our Invast Global brand over the past decade was lost, and that the new brand had a very clear purpose, mission statement, ethos that was built on our strengths. The time spent developing our brand and message to market ensured this was not the case.
How did you manage the issues with SEO after the rebranding? What was the impact on your organic traffic?
It was important to ensure that the new website was SEO optimised and the migration from our old site to the new site was as smooth as possible.
Building SEO on a new website with a new brand name is always going to be difficult and something that is built over time, however with the assistance of our agency partners, we ensured that the new website had solid foundations to best maximise SEO growth.
This effort and focus has paid off since. Since the first month the site was launched, we have seen an 150% increase in organic impressions and a 55% increase in website sessions.
What were the costs associated with the rebranding process?
Rebranding involves investment of time, right across the business. Some of the key costs included the external agencies we worked with, outsourced website development, new merchandise, public relations and of course our launch party at the stunning Bennelong restaurant, located inside our iconic Sydney Opera House.
We are also a small Marketing team, so there were certainly indirect costs associated with the rebrand, some campaigns were temporarily put on hold due to resourcing constraints (but only two weeks out from launch!). We had the full support of the business that loves the new brand and allowed us to focus and knew how hard we were working to deliver.
Did your marketing budget remain the same or increase following the rebranding? What were the other costs?
My budget has remained the same. I am incredibly focussed on ensuring we get a good return for investment on our marketing spend so whilst we had a budget set aside for the rebrand, I brought it in at half the cost that we had allocated so my budget did not actually increase. As we move into 2024, I am fortunate that I continue to manage a healthy marketing budget, owing to the trust I have of our executives who have foresight, they know they value of marketing in supporting the business and the long tail role it plays in developing the business so they are very keen to invest in the right opportunities.
What do you regret doing or not doing with the rebranding?
We were super busy in the lead up to launch (and nervous about all the tech backend and transfer) so my team were all exhausted and burnt out, including me but it was worth it. I was honoured to lead it and be entrusted to do it autonomously by my executive team who were supportive of all the decisions I made. Leading a global rebrand was a career highpoint and a milestone in my career that I am unlikely to repeat. I do regret deciding to take a holiday touring around Europe soon after go live in the crazy heat of June/July. It was not the greatest idea in hindsight! I was too exhausted to enjoy it and the heat was intolerable in Rome.
The name chosen – 26 Degrees Global Markets – is rather unique. Looking back, are you happy with your decision?
The name is certainly unique. That was intentional. We wanted something that stood out. Was different, was easy to recognise as a brand logo and reflected who we are. 26 degrees is the ideal temperature and Australia is renowned for our temperate climate. Looking back, we are really happy with the decision. We are hugely proud of our Japanese heritage and our JASDAQ parent company with its 60-year lineage, however, the name Invast Global is Japanese in origin. As it was our 10 years anniversary, we felt it was time to create a brand to be something that was uniquely Australian. 26 Degrees Global Markets better embodies who we are as a company. The 26th parallel south latitude runs across the middle of Australia, starting in Shark Bay in Western Australia, a place that is fundamentally, essentially Australian. Like the land we live on, 26 Degrees is a place built on rock solid foundations, but one that continues to evolve and thrive. It is fresh, has no other connotations apart from warm weather and is the ideal temperature for growth. Importantly, it is also an individual, unique name. We are not a ‘one size fits all’ liquidity provider. We pride ourselves on our ability to design new products and bespoke solutions for our clients. We innovate. So, we wanted something fresh and punchy that reflected our individual and innovative approach that would take us into the future. Finding a new name that works globally is always a challenge. We are very pleased with where we landed.